Sales Process Domain Model & API

Sales Process Domain Model & API

The approved Sales Process API provides a domain model that maps the entire retail automotive sales process. Included in this are industry-first standards related to: customer and application information- including work, living, credit, references and more. The STAR Sales Process standards expand to include automotive inventory, finances with the addition of taxes, incentives and fees, salesperson commissions, the F&I process, and accessories. STAR’s Sales Process API has been created to standardize the data for the automotive industry’s common purchase types- cash, finance, and lease, as well. The approved model is already in use in production systems across multiple automotive Original Equipment Manufacturers (OEMs) and Dealer Service Providers- a classification that includes retail dealership DMS providers.

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    Creating New Standards

    The Sales Process Domain model and API is a leap forward for STAR. It is the first of many domain models that will be released in 2023 supporting retail automotive dealership digital twins. STAR’s approved Sales Process Domain model builds on decades of automotive retail knowledge to facilitate the creation of a dealership digital twin. This virtual dealership representation can be used to simulate, analyze and optimize the store’s performance. It offers several benefits such as: improved inventory management, increased efficiency, reduced costs, better operations, and better experiences for customers. This industry-defined standard allows seamless integration so that OEMs, vendors, and dealers alike can focus on innovation and value creation.
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