STAR Frequently Asked Questions

1.  What is STAR?
STAR is the IT standards body for the retail automotive industry. STAR's mission is to use IT standards as a catalyst in fulfilling the business information needs of dealers and manufacturers while reducing the time and effort previously required to support this activity. Collectively, the STAR organization develops industry standards and researches emerging technologies for the benefits of dealers.
3.  When will the new version of the STAR Standards be released?
You can find out about our modification process and release schedule on our Release Process page.

4.  Who is a member?
STAR is a non-profit, dues-paying organization made up of Manufacturers, Dealers, and Retail System Providers. Look here for a list of the Current STAR Members.
5.  Why should I join STAR?
Contribute your voice to an organization that is representing your IT needs. Your company will be able to help shape the standards that future DSP services and applications will be based on. Let us tell you about our membership benefits and read some member testimonials. 
6.  Who is in charge of STAR?
STAR is a member-run organization in which all member organizations vote on major decisions. Decisions that do not require a membership-wide vote are in the hands of the elected Board of Directors.
7.  What does membership cost?
Membership dues are based on both the size and type of organization joining (determined by how many dealerships they work with). For a chart of dues prices refer to our page on types of membership and costs. 
8.  How can I join?
To join STAR, complete a STAR Membership Application and IP Agreement. Return completed applications with payment to the address listed below.

Attn: Erin Moran
PO Box 3632
Boulder, CO 80307 USA

303) 704-8779

Membership payments should be made by check payable to STAR.
9.  Where can I get more information?
You can email us at or call us at 518-727-4978. We will be happy to answer any questions you have.

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