Device Growth

20320732The Consumer Electronics Association says that the biggest growth in device sales in 2011 were for tablets (up 222%) and smartphones (up 58%). They forecast 2012 growth of 59% and 22% respectively.

Of these two device types, smartphones have been around longer. They've traditionally been a high-end sale, and that market is reaching saturation (as are 3G networks). We're likely to see lower-cost smartphones emerging as suppliers try to enlarge the market. The upshot is that mobile apps are going to be a permanent feature of our lives and enhanced information services are going to be taken for granted by customers.

I wouldn't want to take bets on the tablet market. Apple's achievement with the iPad is remarkable but I guess we'd all feel more comfortable if it had some serious competitors. I'll be watching Amazon's progress with interest here – just as I'll be keeping an eye on Google.

Global Gadgets Biz

Model Insurer

20517316A new report from Celent highlights the use of industry data standards as a prominent best practice. According to Celent Model Insurer Asia 2012: “Model Insurers understand that they need to think beyond successful point solutions and create lasting systems that work within a larger infrastructure.

Using data standards means that an insurer avoids reinventing the wheel and instead manages risk by working with accepted, well-tested and well-defined models.”   Model insurers should work with models – neat.

Crafting the Perfect Insurer

Beans Count

33372504You'll have heard the saying, “If it doesn't get measured, it doesn't get managed”. But you may not have heard it recently, and if you have, it might have been delivered in an ironic tone. Metrics-obsessed management is associated with an uptight, wood-for-the-trees mentality. Measurement calls to mind “scientific management”, time-and-motion studies, behemoth organizations operating in long-gone environment where little changed year after year.

It's true that business saw an injection of creativity in management practices once the baby boomers took over the big desks. And people who stick to a measurement-driven approach get labeled as bean counters. However, my thesis is that we need bean counters because beans count. There's more to management than measurement – but measurement runs through management like connective tissue.

The things we care about in business are often abstract qualities: benefit, quality, risk. Yet unless we turn these abstract notions into concrete measurables, we can't tell whether or not we're achieving them, or how much they're costing us. The insurance industry is built on the reduction of risk to credible variables. For countries with socialised healthcare, measures of quality-of-life must be used to decide on treatment priorities. While it can be misleading and offensive to seek dollar values for abstract qualities, we do need to apply some kind of measurement system.

Business measures don't have to be designed with absolute scales. You can apply measurement – and thereby management rigor – to any area of activity with a small set of relative indicators. This is why our opinions as consumers are queried by categories such as “strongly agree”. How do we know if our customer service is getting better, for example? A simple start is to ask customers whether they'd rate their just-completed encounter as better than, worse than or the same as their last encounter with our organization.

If we're not measuring, we're not managing. I'll come back to the dangers of measuring the wrong things in another post.

Open Applications Group (OAGi) Announces Mobile Business Initiative

We just announced an exciting Mobile Business Initiative.  The full text of the press release is just below:

Atlanta, Georgia- January 26, 2012
OAGi today announced it has launched aMobile Business Initiative to improve the ability of enterprises to extendtheir business data interoperability all the way to the edges of theirorganizations.

OAGi plans to do this by addingtechnology to the OAGIS standard to better support Mobile Business and CloudComputing, and to provide support for Java Script Object Notation (JSON), themost common data expression technology in this new and growing area of businesssolutions.

When OAGi was formed 16 years ago, thevision was to provide a business process based data exchange language for B2B,Enterprise Integration, and Enterprise to Execution Systems. With the large andaccelerating adoption of mobile devices, coupled with the power of the CloudService Brokerage, it is now possible to provide industrial strengthapplications with full connectivity to all edges of the enterprise, as well asto customers and suppliers.

“Imagine if a worker communicates thereceipt of goods on their mobile device and the receipt goes directly into theenterprise using the same data definitions that the enterprise currently usesfor their Canonical Data Model and for doing business with their partners, withno loss of fidelity,” said David Connelly, CEO of the Open Applications, Group.

“And then the Cloud Brokerage Servicenotifies the supplier of the receipt who triggers an invoice to be sent, thusenabling the enterprise to have a fully connected supply chain from end toend.”

PreventingSilos in the Cloud

Recently, David Linthicum warned in his Cloud Computing Blog that without standards, organizationsare in danger of recreating the old silos that were built up inside theenterprise.

The concept of the “Canonical Model” inthe enterprise has become a best practice for enterprise interoperability andnow these best practices need to be brought into the cloud. If the CanonicalModel is left behind when implementing in the cloud, it may diminish the valueof IT by recreating the old “spaghetti diagrams” that so many organizationshad.

In October 2011, OAGi announced thattheir Architecture Council is leading a Cloud Computing Initiative and supportfor JSON and now that initiative is being combed into the concept of MobileBusiness, the power of Cloud Computing, and JSON technology as a singleinitiative.

The Architecture Council is looking atadditions or revisions to the OAGIS Specification to ensure that the vision ofMobile Business harnessing Cloud Computing Brokerage Services will enableenterprises to out-innovate their competition, make employees more efficient,improve customer service and control costs.

"Devices coupled with pervasivenetworks are driving the need for exposing cloud-based data services to enable'anywhere', 'any time' computing in the ecosystem," added AbhijeetRanadive, Enterprise B2B Architect, Cisco Systems (CSCO). "APIs thatenable this integration paradigm will need to have a standardized light payloadformat and JSON fits the requirement. Defining OAGi standard in a JSON formatis a way to bring together two best in class solutions to meet the informationneeds."

AboutOAGi:

OAGi is a member-based non-for-profitopen standards organization focused on building business process based dataexchange standards for Mobile Business, Cloud Computing, Business to Business,and Enterprise interoperability.

For more information and to downloadthe OAGIS Specification for free go to http://www.oagi.org, or contact them directly throughemail at inquiry@oagi.org.

CSIO Appoints CEO

IMG_4673smCatherine Smola was appointed CEO of the Centre for Study of Insurance Operations in Canada this month.  She visited us at ACORD to discuss the partrnership we have had for many years. Catherine is pictured next to me with my senior team. 

Download CSIO Press Release

 

Call for participation for our upcoming E-Invoicing Working Group


We issued a call forparticipation for our upcoming OAGIS X E-Invoicing Sub-Working Group today.

This Sub-Working Group is opento all OAGi Members in good standing. The goals, scope and time-frame arejust below.  If you are not yet a member, we welcome you to learn more here or contact us here.

We will be meeting on everyWednesday from 1 - 3 PM Eastern US time starting on Wednesday, February 1,2011.

Please let us know yourintention to participate by responding to us here. The first meeting will beused to review the scope and get agreement from the team.

You do not need to sign theProject Definition if your organization has a signature on file for theOAGIS X Working Group.

Thank you and look for theWebEx announcement early next week.

___________________________________________________

OAGIS X Sub Working Group - Invoicing

Group Definition and Scope
  • Review and update all processes, messages and details (components) needed to address increasingly diverse methods of invoicing worldwide.  The team will determine the processes they need supported, but a list of possible processes include but are not limited to:
    - E-Invoicing
    - Batch Invoicing
    - Interoperating with EDI
    - Sub-Contracting
    - Inter-company
    - Customer and Supplier view of Invoicing
     
  • Group will not address payments except in the effect on the invoicing process
     
  • Group will build on previous work with the possibility of requesting the reopening of such work if needed - but leaving actual deliverables to those groups
     
  • Deliverables:
    - A Master Scenario that will be used to guide sub-processes creation
    - List of all messages needed and their description
    - Updates to individual message content and component content as needed
    - Identification of any new messages required but not the construction of them.
      These will be deferred to another future Working Group

Did you know...

that you can read full details about installation, configuration, business object development, and troubleshooting for the IBM WebSphere Business Integration Adapter for ACORD XML

WebSphere Business Integration Adapters

 

Big Year Coming Up in 2012

OAGi News - Big Year ComingUp in 2012

OAGi ended the year with a great Plenary Session inRedwood City on November 16 and 17 with a lot of excitement around our MobileBusiness and Cloud Computing initiatives.  Our topics included:

- The Mobile, Cloud, and JSON Initiative for OAGi
- Special Presentation from Oracle
- OAGIS Case Studies
- OAGi Updates and briefings on Council activities
- Mobile Business and Cloud Computing Panel "B2B with Mobile and theCloud."
Remember OAGi members can download the presentationsand the videos on the members only portion of the OAGi web site here and non-members can download thepresentations here.

You can also see some pictures taken during themeetings here.

Webinars coming in 2012

We will be conducting several educational webinars in2012, including our first planned webinar entitled, “Best Practices forExtending OAGIS BODs.”   There will be anannouncement on this webinar soon.

All webinars will be recorded and will be madeavailable to our members for free and to non-members for a nominal fee.

OAGi is co-sponsoring theannual ARC World Industry Forum Feb. 6 – 9 in Orlando

OAGi is co-sponsoring the upcoming 16thAnnual ARC WorldIndustry Forum to be held February 6-9 (time is running out, make yourarrangements now) in Orlando, Florida.  Thisyear’s forum has many executive speakers and OAGi members are entitled to a 50%discount from the meeting fee.  Some ofthe topics at this year’s forum include:

- MobilitySolutions for Industry
- CloudComputing for Industry
- SupplyChain Integrity and Brand Protection
- Collaborationand Social Media
- OperationalExcellence for Power Generation
- SustainableOperational Excellence Solutions
- LatestInnovations in Virtual Production

We inviteyou to go to the website to learn more and register.  The website is here.

OAGi Website is now fullysupports Mobile Devices

We recently upgraded the OAGi website technology tofully support your mobile devices.  Weinvite you to try us out on your mobile device here.

OAGIS Release 9.6 is comingin the first half of 2012.

The scope of this upcoming releaseincludes results from following Working Groups:

- Export Compliance Work Group
- Cisco Configuration updates to Quote and Purchase Order.
- iBaseT Manufacturing Nouns
- Oracle Supply Chain Management contribution

We are planning a 45 day Public Review Period with a 45 day internal reviewafter that.  This release is schedule tobe shipped in second quarter of 2012. Stay tuned for more information on this upcoming OAGIS release.

OAGIS Release 10 workcontinues with five ongoing initiatives

The OAGIS Release Ten (OAGIS X) Working Groups continue to meeton a regular basis and we encourage your participation.  We can use all the smart people we canget!  The meetings include:

Architecture – Every Friday, 9 AM to 11 AM Eastern Time
Catalog to Return Content – Wednesday, 1:00 PM to 3 PM EDT
HR Content – Every other Thursday, 3:00 PM to 4:00 PM EDT
Chemical Industry Gap Analysis – Three Thursdays a month, 1:00 PM to 2:30 PM
Context – Tuesday, 3:30 PM to 5:00 PM EDT

All of these meeting are visible on our OAGi Calendar on the members part ofthe web site
here.  You need to be logged in to view the memberscalendar.

All OAGi members are invited to join any of these groups.  If you are interested in joining any of theseWorking Groups, please contact me
here.

Meeting Calendar for 2012

Stay tuned for final dates for these upcoming meetings in2012.  We are also planning several newwebinars, details coming soon.


Policy Board Meeting – Planned
April 24, 2012
NIST
Gaithersburg, Maryland
Plenary and Working Groups - Planned
April 25 - 26, 2012
NIST
Gaithersburg, Maryland.

Policy Board Meeting Planned
November 13, 2012
Oracle
Redwood Shores, CA, USA
Plenary and Working Groups Completed
November 14 - 15, 2012
Oracle
Redwood Shores, CA, USA.

European Meeting
We are working determining these dates and will announce them as soon as possible.
TBD
TBD



ACORD Standards in South Africa

3994826The recently established South African ACORD standards are set to impact the industry with the launch of Lime Street Xchange, a platform for parties to exchange data in real time or batch. I wish this new venture every success.  SAIT News Link

Download SAIT News

ACE Profile

2019584What kind of people make ACORD Certified Experts? Read a profile of recent ACE graduate Patty Henson at AgencyPort Blog