Standards for Technology in Automotive Retail

 
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18.6. COMMUNICATIONS

This area covers any items that relate do the dealership network.

18.6.1. Item Descriptions

Video Conferencing - Videoconferencing is the conduct of a videoconference (also known as a video conference or videoteleconference) by a set of which allow two or more locations to communicate by simultaneous two-way video and audio transmissions. It has also been called 'visual collaboration' and is a type of groupware. [Wikipedia]

WebEX, GoToMeeting, and Skype are among the companies that offer Video Conferencing services for businesses and individuals.

Chat Applications - The original “chat” client, that provides text communications between computer users, is now capable of providing one-to-one video calls as well.

Some examples are, Google Talk, iChat, and Facetime.

Collaborative Blogging - A blog is basically an online journal posted on the Internet that provides an interface for the exchange of information. Business applications are emerging based on the blogging concept combined with a service-oriented architecture (SOA) to create composite applications put together from reusable bits and pieces of disparate applications.

These applications enable the reuse of data to quickly create new processes for partners, suppliers, customers or employees in time-crunch situations such as mergers, acquisitions or product rollouts.

Pod casting - A pod cast is an audio recording that can be played on a personal computer or downloaded to an iPod or other portable MP3 player. In order to listen to pod casts, you'll need either a portable MP3 player or a "podcatching" software application.

The MP3 computers files first became popular as music are now providing a wide variety of content. As a business application Podcasting can provide an audio distribution source for distributing meetings, training, and more.