Standards for Technology in Automotive Retail

 
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Chapter 10. HARDWARE PERIPHERALS

Table of Contents

10.1. OVERVIEW
10.2. PREVENTING LOSS OF DATA
10.2.1. Back-up and Recovery System
10.2.2. Uninterruptible Power Supply(UPS)
10.3. PRINTERS
10.4. PHYSICAL SECURITY FOR PRINTERS
10.5. TABLET PCs
10.6. Payment Gateways and Credit Card Processing Device
10.7. SOLID STATE DRIVES
10.8. SMART PHONES
10.9. VOIP PHONES

10.1. OVERVIEW

Choosing products to work with business networks can be a daunting task and most small to medium size businesses do not have IT departments to make these complicated decisions. There are many factors that companies should look for when choosing items such as printers, faxes, uninterruptible power supplies and; back-up and recovery systems. This chapter is a compilation of checklists, considerations, and best practices regarding the implementation of network devices and computer peripherals in the office environment. (Dell)

There six are basic considerations for selecting any add-on to a computer network. They are:

  1. Ease of Use: Is the device easy to install and run with little vendor support, or does it require a lot of training and experience or customer support?

  2. Reliability: Does the product have a history of problems? What warranties and service contracts are available and what is the extent of the coverage and the contract duration?

  3. Performance and Speed: How does a particular product perform in comparison to other similar products? How will it affect the speed and performance of the network?

  4. Cost of Ownership: What is the initial cost and what is the cost over the lifetime of the product. Some products that are the least expensive in the beginning can be come very costly when consumables and service issues are factored into the equation.

  5. Depth of Feature Set: What features are necessary and what features are available?

  6. Implementation Issues: What operating systems is the item compatible with? What other equipment does the device affect? Are there any upgrade limitations for the equipment or any software programs installed on the equipment?